I have had to call a couple of times. Each time I have called I always seem to get a very friendly and professional tech support. They have always solved my problems and have always been very helpful.
Rep remoted in and expeditiously resolved the problem. He was able to understand and decipher the problem with limited explanation on my part.
The Procare staff are always so helpful! The software is so user friendly! We have used Procare for over 20 years – I could not be happier with Procare. Whenever I do have a problem, they are always there to walk me through a resolution.
I love Procare’s Customer Service! They are so willing to answer questions and help where needed. I appreciate the fact that they are constantly to working to enhance Procare’s features which in return benefit us as user.
The billing and posting procedures are very easy to use and I like that we can give parents statements easily.
The software is so user friendly and adaptable to a Before & After School program. It was not developed for older kids or a after school program but you can easily modify.
User Friendly and good support for Tech group. I can be as simple or complex as each individual center needs it to be. Has the ability to be customized by user to meet that centers need.
I am very new to the childcare industry, and really new to this software. All I know is it is meeting all my business needs so far. No issues.
Customer support was awesome, patient and greatly walking me through the process for creating a new user.
Assists greatly with tuition payments. All good so far. Simple to navigate once it’s understood. Tech support assistance was very thorough, readily available and extremely knowledgeable and helpful.
The software makes the monthly tuition payment process easy. We do not have to deal with receiving checks or losing them. The posting of the payments and monthly tuition amounts is fast. Any changes that need to be made are also done easily.