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Data Hosting FAQ


What is Data Hosting? 

Data hosting lets you access information for your child-centered business from any Procare computer (home, center, laptop, etc.) with a high speed internet connection. Storing the data and making it accessible only to you, is known as "hosting".

What is the cost of Data Hosting?

With your investment in Procare you may add the Data Hosting service for just $20 per month (per Family Data Module). Note: Includes 2 Seats ($5.00 each additional seat). There is a one time set up fee: $45.

How can I get Data Hosting? 

Please contact us now to get started!

How is your server farm setup? 

We host/operate our own hardware with dedicated IT staff. Hardware includes state of the art hardware, Windows Server 2008 R2, Microsoft SQL Server 2008 R2 and accompanying suites behind layered hardware and software Security measures.

Are there redundant power supplies?

Our servers have Triple Power supplies, backed up by battery power and a 600 AMP Caterpillar Diesel Generator.

What kind of bandwidth will be coming in?

Our server facility offers Top level Connections through Qwest, Sprint, 360 Networks in addition to two regional Fiber rings.

What are you using for securing and backing up data?

We use an SSL-VPN appliance for encrypted connectivity. Each client has a unique User ID and Password. Users have access only to their database.

Our servers are in a Fail-Over Cluster with an 8G FC SAN configuration utilizing, Raid 1(mirror) for the Operating System and Raid 10(Mirrored Striped disks pairs) for SQL Data and Logs files. We will utilize backup to disc technology for daily backups.

What is the recommended bandwidth from our location?

Minimum available bandwidth for hosted data:  1.5 mbs/1,500 kbps (download) and 512 kbps (upload). Wireless AirCards® (3G, 4G, etc.) are NOT supported. Important! If classroom cameras or other devices/programs share your bandwidth you may not have enough "available" bandwidth for Procare to run effectively. Make sure you have enough total bandwidth to accommodate all your needs.



See also: Data Hosting Quick Overview, System Requirements, Acceptable Use Policy