Access Your Secure Data from the Cloud
Procare Cloud lets you access information for your child-centered business from any Procare computer with a high speed internet connection at home, the office, remote laptop, etc.
The data is stored on Procare’s secure servers and made available online, only to you.
Whether you’re at work, at home, or on the go, your child care database is ready when you are. Log into your secure data from any Procare computer at any time.
Software updates are free (no $125 annual fee) and happen automatically. You’ll always have the latest features, enhancements and fixes as soon as they are available.
Nightly Backup Service
Rest assured knowing your data is backed up each night automatically. There’s nothing to remember, no buttons to press and no storage devices to manage.
Procare Cloud is safe for your business and your customers’ connections use the highest standard in online security (SSL).
Log on to Procare at your child care business from any computer with a high speed internet connection.
Add families, record payments and track expenses, as well as print roll call sheets, receipts and financial reports. You can even set up a check-in computer to record time and attendance of children and staff.
You’ll rest easy knowing your daycare database is stored on secure servers with a virtual private network connection available only to you. As an added bonus all backups and updates are handled automatically.
Sometimes it’s more convenient to work from home or perhaps catch up on a few things after hours. With Procare Cloud Services you’ll have access anytime you need it from any Procare computer.
Just log on from home to check a family’s balance, print a report or whatever you need. Or maybe it’s time to calculate payroll checks in a quieter place away from the hustle and bustle of your busy preschool or after school program.
Even when you’re out of the office or on-the-go Procare is at work for you with easy remote access from your Procare enabled laptop. Connect anytime, from anywhere to keep tabs on recent activity, run reports or even enter live data. Just install the client software and Procare is ready to go with you!
Procare Cloud FAQ
What is Procare Cloud?
Procare Cloud lets you access information for your child-centered business from any Procare computer (home, center, laptop, etc.) with a high speed internet connection. Storing the data and making it accessible only to you, is known as “hosting”.
What is the cost of Procare Cloud?
With your investment in Procare, you may add the Procare Cloud service for just $29 per month (per Family Data module), which includes 2 seats*. There is a one-time setup fee of $45.
*Note: If you invest in additional seats, you’ll pay a one-time fee for each seat plus $7 per month for Procare Cloud. For example, 1 Family Data module with 1 additional seat (3 total seats) would be $36 per month for Procare Cloud. Procare Cloud fees are in addition to the purchase of the modules and/or seats.
How can I get Procare Cloud?
Contact Us now to get started!
How is your server farm setup?
We host/operate our own hardware with dedicated IT staff. Hardware includes state of the art hardware, Windows Server 2016, Microsoft SQL Server 2016 and accompanying suites behind layered hardware and software Security measures.
Are there redundant power supplies?
Our servers have Triple Power supplies, backed up by battery power and a 600 AMP Caterpillar Diesel Generator.
What kind of bandwidth will be coming in?
Our server facility offers Top level Connections through Qwest, Sprint, 360 Networks in addition to two regional Fiber rings.
What are you using for securing and backing up data?
We use an SSL-VPN appliance for encrypted connectivity. Each client has a unique User ID and Password. Users have access only to their database.
Our servers are in a Fail-Over Cluster with an 8G FC SAN configuration utilizing, Raid 1(mirror) for the Operating System and Raid 10(Mirrored Striped disks pairs) for SQL Data and Logs files. We will utilize backup to disc technology for daily backups.
What is the recommended bandwidth and ping rate from our location?
Minimum available bandwidth: download 1.5 Mbps (1,500 kbps), upload 0.5 Mbps (512 kbps). Maximum ping rate to a server in Southern Oregon: 80 ms(milliseconds). Wireless AirCards (3G, 4G, etc.) are NOT supported.
Important! If classroom cameras or other devices/programs share your bandwidth you may not have enough available bandwidth for Procare to run effectively. Make sure you have enough total bandwidth to accommodate all your needs.
How will I be billed?
Prepay for the Entire Year: You will receive an invoice on an annual basis, detailing your Procare Cloud Monthly Fees for 12 months, due 30 days from date of invoice. You may send payment via Check, Money Order, Credit Card Authorization, etc.
Monthly Credit Card Payment: Payments will process automatically to the credit card on file on the 2nd business day each month. Payment by check is not an option as Procare Cloud Fees are not invoiced on a monthly basis.
How will I know if there is a service outage or scheduled maintenance?
When your service is first activated, you provide email addresses of the people you want us to contact. You may select the type of email each contact person is to receive; for example choose Billing only, Technical only, or both Billing and Technical.
Will Procare tell me if the card I use for monthly fees is expired or declined?
Yes. All Procare Cloud notifications are emailed to the contact people specified by your organization.
- We send Card Expiration Warnings the month prior to the expiration date on your credit card.
- We email notices when we are unable to process the payment due to declines or expiration issues.
- Your email contact people who are marked to receive “Billing” notices receive an email each time the payment is declined. Instructions for how to change the credit card at the Procare Online Store are included in each email
Bring a new level of productivity to your center
I have been using Procare for over 11 years. The program itself is easy to learn and grow with. I have been 100% satisfied.
We currently use almost all of the modules available with the exception of the Employee Payroll. This includes the online backup (Procare cloud) which makes me feel confident that all of my important data will be backed up daily, even if I were to have my computer crash.
Tuition Express is my favorite module because it saves me sooo much time. All of our parents pay tuition through this – I no longer have to take time out of my day to do a daily deposit and run to the bank. In a couple of clicks of the mouse, all the payments are collected.
Our U.S. based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.
We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.