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Procare Cloud® Centralized Data

Compare Procare Cloud VS. Hosting on your own

Hosted by Procare Cloud

Procare Cloud

At Procare we created a solution for centers that need Centralized Data for multiple sites yet lack the funding to deploy and maintain expensive servers. Our Data Hosting service does this.

We’ve taken the technical end of Centralized Data, perfected it, protected it and now offer to centers for a modest fee.

Self Hosting

Hosting your own data is entirely possible and many centers do. Multiple sites can be configured for Centralized Data access. This means, a single database that can be viewed, edited and updated from any center connected via the internet on a Virtual Private Network (VPN).

This scenario is perfect in every way with exception to the cost of establishing the Server, VPN, Networking and continual maintenance and administration of central server.

Hosted by Procare Cloud

Procare Cloud

At Procare we created a solution for centers that need Centralized Data for multiple sites yet lack the funding to deploy and maintain expensive servers. Our Data Hosting service does this.

We’ve taken the technical end of Centralized Data, perfected it, protected it and now offer to centers for a modest fee.

Self Hosting

Hosting your own data is entirely possible and many centers do. Multiple sites can be configured for Centralized Data access. This means, a single database that can be viewed, edited and updated from any center connected via the internet on a Virtual Private Network (VPN).

This scenario is perfect in every way with exception to the cost of establishing the Server, VPN, Networking and continual maintenance and administration of central server.

Hosted by Procare Hosted by You
Procare Cloud VPN Method Terminal Services Method
Setup Requirements None Requires a server (like Windows 2003 or 2008) that allows Routing & Remote Access Requires a server and Terminal Services software, licenses
Install We Provide you with a link to simply download and install the Procare Client Software Install Procare licensing server and database server on your server

Install VPN client software on client computers

Install Procare client software on client computers

Install Procare licensing server, database server AND client software all on your server

Install Terminal Services client software on client computers

Costs Initial Procare investment plus a nominal monthly fee for the cloud service. Server & IT Hours, plus internet VPN appliances if a hardware VPN is used Server, TS licenses & IT Hours
Tech Needed No Yes Yes

Bandwith

Minimum available bandwidth: download 1.5 Mbps (1,500 kbps), upload 0.5 Mbps (512 kbps). Maximum “ping” rate to a server in Southern Oregon: 80 ms (milliseconds). Wireless AirCards (3G, 4G, etc.) are NOT supported.

Note: If classroom cameras or other devices/programs share your bandwidth you may not have enough “available” bandwidth for Procare to run effectively. Make sure you have enough total bandwidth to accommodate all your needs.

Security

Multi-Level Security

  • Encrypted TLS connection—ensures data integrity and privacy between your computer(s) and Procare Cloud servers
  • Computer access control—Install the Procare “client” on authorized computers only
  • User access control—unique login credentials with group permissions
  • Event log—track user login activity
  • Audit trail—complete audit trail of ledger cards and time cards

Backups
Cloud data is automatically backed up nightly using backup-to-disc technology.

Server Farm
Data is hosted in an off-site, state-of-the-art server center using Windows Server 2012, Microsoft SQL Server 2016 and accompanying suites behind layers of hardware and software security measures.

  • Failover server clusters—automatically offload tasks to standby servers, minimizing service interruptions
  • Speed and performance—using a 16G FC SSD Storage Area Network (SAN) with Fibre Channel technology and solid-state drives enhances performance and protects data

Power Supply
Cloud servers have triple power supplies, backed up by battery power and a 600 AMP Caterpillar diesel generator.

Bandwidth
Our server facility offers top-level connections through Qwest, Sprint, Spectrum Business Networks in addition to two regional fiber rings.

Facility Specifications

  • Secure, climate-controlled Level 1 connected data facility
  • Floor Load: +500 lbs/sq. ft.
  • Scalable Internet connectivity options
  • 110, 208 and 220 dedicated electrical circuits
  • 600 Amp diesel Caterpillar TM generator
  • (4) 7-ton redundant HVAC environmental cooling systems
  • Seismically braced racks
  • OC-12 redundant fiber optic connections to Internet backbone
  • Fiber: (2) Fiber entry points with (2) 3″ conduits
  • Constant temperature and humidity monitoring
  • 24 x 7 x 365 network monitoring
  • Smoke, heat & movement alarm monitoring
  • Video surveillance and monitoring

Cyber Security Insurance
Procare carries a million dollar cyber liability policy.

Access Your Data Anytime,

at work, home, or on-the-go

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Bring a new level of productivity to your center

Customer Reviews

Tracy R.
Fort Washington, PA

Procare offers several modules which enable directors and owners to build a system that works best for each center’s needs. The family Data module helps us stay organized and compliant easily.

We use the cloud based option and this has made my life so much easier. I can work from different sites as well as home and have access to all of the records and data needed to perform efficiently and productively.

The staff at Procare are helpful and professional and always courteous. I have been a customer for a decade and could not think of using any other industry specific software.!

User Support - Our Job is to Make Your Job Easier

Our U.S. based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.