Customer Reviews

Read what Procare Customers are Saying about Procare

Living with Procare

Their customer support is the best in business. After dealing with them everyone else is trash. Great software, tough learning curve. It will do everything you need. Payroll and all the items subject to it are out of this world. My thumbs up for Procare.

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Thank you!

There was a high call volume so it took a little while, 25 minutes to connect with a person. The Pro Care experience was quick and efficient. The professional was very polite and helpful.

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Very helpful

Michelle was VERY helpful! I was still having problems setting up a general withholding formula even after reading through the book and watching the videos and Michelle took her time and worked with me to get it solved.

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Good not Great

Might want to add the ability to customize some forms; printer chose option need to be added to some printouts, like payroll; MyProcare needs ability to populate enrollment lists and automatic payments; center admins need access to MyProcare website for troubleshooting, etc., for the people who have signed up.

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ProCare Program & Staff

I cant say enough great things about the staff at Pro Care. We had a disaster hit our computer system, which destroyed everything (before we got on Pro Care Cloud), but all of the support tech team, worked overtime on helping us retrieve our data, and I do mean a lot of hours! We couldn’t retrieve all of the data, but I assure you, every effort was made to do so, and that is what meant so much to us. We highly recommend this program and…

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Great Customer Service

I called in for a simple problem and not only did Benji fix the issue, but he also helped me set up new features I was totally unaware of. He spent over an hour walking me through the process just to make sure it was all set up and running smoothly! What exceptional service and patience!!!

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Love the help

Love the help I received tonight. He took his time, found the answers and wow. Great job. I really appreciate when I can for help and I can not find in the search then someone is right there to help and fix anything. I love that they take over my system to fix.

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Loved Procare from the Start

I have used Procare for over 2 years and have loved all the things it has to offer. Still to this day there are still things I am learning that can be used, but the fact that Customer Support and Procare university and all of the webinars are available it makes things a lot easier!

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A Life-Saver!

We have been using ProCare for about 9 years. It makes my job so much easier. I can keep up with tuition payments, the time cards for the staff, parent check-in and check-out, accounting, vendors, and emailing and testing parents. It helps me save on valuable time. I can concentrate more on the operation of the business and being more hands on with the children and teachers…

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Best Customer Support yet

I received the best customer service today. Justin was helpful and not condescending. It was so nice to get help and not be made to feel like an idiot in the process. Justin has my problem fixed in less than 2 minutes! Awesome is all I can say. All of your reps need to be like Justin.

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