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Customer Reviews

Read what Procare Customers are Saying about Procare

Love the help

Love the help I received tonight. He took his time, found the answers and wow. Great job. I really appreciate when I can for help and I can not find in the search then someone is right there to help and fix anything. I love that they take over my system to fix.

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Loved Procare from the Start

I have used Procare for over 2 years and have loved all the things it has to offer. Still to this day there are still things I am learning that can be used, but the fact that Customer Support and Procare university and all of the webinars are available it makes things a lot easier!

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A Life-Saver!

We have been using ProCare for about 9 years. It makes my job so much easier. I can keep up with tuition payments, the time cards for the staff, parent check-in and check-out, accounting, vendors, and emailing and testing parents. It helps me save on valuable time. I can concentrate more on the operation of the business and being more hands on with the children and teachers…

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Best Customer Support yet

I received the best customer service today. Justin was helpful and not condescending. It was so nice to get help and not be made to feel like an idiot in the process. Justin has my problem fixed in less than 2 minutes! Awesome is all I can say. All of your reps need to be like Justin.

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I wish I could give it a zero!!!!!

I purchased a windows based computer because I was told it wouldn’t work with my Mac. Once I had it set up I called customer service and was told he could not understand what the problem was it is sooo easy to use. I was hounded constantly to pay for the program 1000’s of dollars i did not have as a new business. I called again…

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Procare- Improving Efficiency

The purchase of Procare software has helped streamline the daycare office. Now that we have cloud service as well, my assistant and I can both add updates which helps even more. Our goal is to continue to add pieces as we are able. We appreciate the help so now I can spend more time working with teachers and communicating with parents instead of organizing papers…

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Excellent Customer Service

I would like to thank your customer service representative Randall who was so helpful in getting my Procare functioning on my secondary computer. He is very knowledgeable and efficient and has helped me on multiple occasions. My kudos to Randall on a job well done!

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On site supervisor /owner

Procare is an amazing software for childcare. The ease of use is amazing and even after two years of having I’m still learning new things and cool features it has to offer! You can run reports on about anything for tax purposes, parents, staff members and just for an overall profit and loss every month. I would recommend this program to anyone who has a childcare business! Does everything for you…

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Best investment I’ve made in my business.

I’ve been a Procare customer since 2002. In all the years I’ve used them, I can’t rave enough on their customer service!!! They are a 10 star!! They are always right on top of any problem I have (which I can count on less than 2 hands because it’s such a great program) and went above and beyond to get my problems solved VERY quickly…

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best software, amazing customer support

I am beyond impressed with the customer support, training and technical support Procare offers. The software has helped me to better manage my day-to-day operations and make our center more streamlined. I love the time we are saving and the organizational aspect Procare offers. If you are second guessing purchasing this software- don’t…

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Best childcare software on the planet!

Fantastic program! Very intuitive! Best childcare software out there. Tech support is amazing, they always fix my problem and explain to me how the software works. They are very friendly and patient when a problem occurs. I highly recommend you trying them out. I have been in business for 18 years now. I have used Procare for over 14 years and couldn’t have done it without them…

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Procare Tech Support

I contacted support after having an issue after a sever patch. The tech, Michael, was fantastic. He took the time to explain what / why he was doing and got me back up and running with very little downtime. He also gave me additional tools to help in the event of future issues.

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Our U.S. based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.